DrKarenBergstrom.com (the “Website”) is operated by Dr. Karen Bergstrom (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, and protect information when you visit this Website, complete a form, take an assessment, download a resource, apply for a group or certification, inquire about speaking, or otherwise communicate with us.

By using this Website, you agree to the practices described in this Privacy Policy.

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We may collect information you voluntarily provide, including:

• Name

• Email address

• Phone number, if provided

• Role, title, organization, or ministry affiliation

• Assessment responses and results

• Application responses for groups, cohorts, certification, or speaking

• Messages submitted through contact forms

• Download preferences or resource requests

• Any other information you choose to provide

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We may also collect limited technical information automatically, including:

• IP address

• Browser type

• Device type

• Pages visited

• Referring website

• Approximate location based on IP address

• Website usage and interaction data

If you complete the TPRAT Assessment or any related assessment, we may collect your responses, scores, results, and related information you submit.

Assessment information is used to deliver your results, provide requested follow-up, support coaching or group inquiries, improve the assessment experience, and help you understand growth patterns related to leadership, relationships, and personal development.

Assessment results are not a medical diagnosis, mental health diagnosis, or substitute for therapy, medical care, or professional clinical evaluation.

We may use your information to:

• Deliver assessment results

• Send requested resources or downloads

• Respond to contact forms or inquiries

• Review applications for groups, cohorts, certification, or speaking

• Provide coaching, consulting, training, or program-related communication

• Send relevant follow-up emails

• Improve the Website, resources, assessments, and services

• Maintain Website security and performance

• Comply with legal obligations

• Protect our rights, users, and services

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We do not sell your personal information.

If you provide your email address, we may contact you about your assessment results, requested downloads, program inquiries, applications, services, or related follow-up.

If we send newsletters or marketing emails, you may unsubscribe at any time by clicking the unsubscribe link in the email.

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You may still receive transactional or service-related emails when necessary to deliver requested materials, respond to your inquiry, manage an application, or communicate about a program or service.

This Website may use cookies, pixels, analytics tools, or similar technologies to understand Website traffic, improve user experience, and measure the effectiveness of content.

These tools may collect information such as page visits, browser type, device type, approximate location, and interactions with the Website.

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Depending on the tools used, this may include services such as Wix analytics, Framer analytics, Google Analytics, Plausible, Meta Pixel, email marketing platforms, form tools, scheduling tools, or similar services.

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You can adjust your browser settings to refuse or delete cookies. Some Website features may not function properly if cookies are disabled.

We may share information with trusted third-party service providers who help us operate the Website and provide services, such as:

• Website hosting platforms

• Form and assessment tools

• Email delivery platforms

• Scheduling tools

• Payment processors

• Analytics providers

• CRM or automation tools

• Professional advisors, such as legal, accounting, or technology support

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These providers are only given access to information needed to perform their services.

We may also share information if required by law, legal process, government request, or to protect the rights, safety, or security of Dr. Karen Bergstrom, Website users, or others.

We take confidentiality seriously. Information submitted through assessments, applications, forms, or coaching-related communication is handled with care.

However, this Website is not a secure clinical portal and should not be used to submit emergency information, crisis information, or highly sensitive clinical information.

If you are experiencing a medical, psychiatric, or mental health emergency, call 911 or seek immediate support from a qualified professional.

The Website, assessment, resources, coaching, cohorts, certification, and related materials are intended for education, coaching, leadership development, and personal growth.

Unless expressly agreed in a separate written clinical agreement, use of this Website or participation in services offered through this Website does not create a therapist-client relationship

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, delivering resources, managing records, complying with legal obligations, resolving disputes, and improving offerings.

You may request deletion of your personal information using the contact information below, subject to any legal or legitimate business reasons we may have to retain certain information.

We use reasonable administrative, technical, and organizational safeguards to protect personal information.

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No website, email system, form tool, or internet transmission is completely secure. We cannot guarantee absolute security of information transmitted through the Website.

Please use discretion when submitting information online.

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we have about you

• Request correction of inaccurate information

• Request deletion of personal information

• Opt out of marketing emails

• Limit certain uses of sensitive personal information, where applicable

• Ask questions about how your information is used

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To make a privacy request, contact us using the information below.

If you are a California resident, you may have additional rights under California privacy laws, depending on whether those laws apply to this Website and our services.

These rights may include the right to know what personal information is collected, used, disclosed, sold, or shared; the right to request deletion; the right to request correction; the right to opt out of sale or sharing; and the right not to be discriminated against for exercising privacy rights.

We do not sell personal information.

If we use advertising or tracking technologies that may be considered “sharing” under California law, we will provide any required opt-out options.

To submit a California privacy request, contact us through the contact tab on our site

This Website is not intended for children under 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

This Website may link to third-party websites, platforms, forms, scheduling tools, payment processors, videos, or resources.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

Please review the privacy policies of any third-party services you use.

If you access this Website from outside the United States, you understand that your information may be processed and stored in the United States or other locations where our service providers operate.

By using the Website, you consent to the transfer and processing of your information in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Effective Date” at the top of this page.

Your continued use of the Website after updates are posted means you accept the revised Privacy Policy.

If you have questions about this Privacy Policy or would like to make a privacy request, please contact through the contact tab on our site.